Customer states image is cut off or not showing in its entirety
Problem Description
- Customer states image is cut off or not showing in its entirety
Resolution Steps
- Instruct driver to turn ignition off
- Wait for ME1 system to power down completely.
- Instruct driver to turn system back on and check if issue is still showing.
- Collect FA 470 diagnostic log and check for any errors that may be causing the issue. Will likely need to consult with SW team.
- If issue persists / FA 470 diagnostic shows potential failure, camera will likely need to be replaced.