if the DS Monitor will not power on - how to identify the current software version needed for replacement
System software version is necessary for hardware compatibility between MKII ECU and the Monitors.
*** IF THE DRIVER SIDE MONITOR DOES NOT POWER ON AND THE MENU IS NOT VIEWABLE. TURN THE KEY OFF ON THE TRUCK, UNPLUG THE PS MONITOR AND REMOVE FROM THE BALL MOUNT, REMOVE CABLE FROM THE DRIVER SIDE MONITOR AND PLUG INTO THE PASSENGER MONTIOR. KEY ON THE TRUCK AND ACCESS THE DRIVER MENU AND CAPTURE NECESSARY PHOTOS. ***
MirrorEye productions release versions older than 8/2023 AND has not been updated to broadcast Firmware version to My.Stoneridge.app (MSA) portal
Sample of MSA Inventory Screen with MKII Current Production Release and all hardware broadcasting to the cloud
Sample of MSA Inventory Screen on older production versions that do not broadcast hardware to the cloud
HOW TO ACCESS SYSTEM SOFTWARE VERSIONS VIA DRIVER MENU
1. Access the MirrorEye Driver Menu by pressing the center knob of the dash controller
2. Scroll to Status and press center button
3. Scroll to screens to the monitor in question capture photo
sample of system status screens
ECU
Monitor
Rel 07/10/2024 Rev xx/xxxx