Monitor Screen Cracked

Customer states the monitor screen is damaged (cracked, pixelated, wrong colors etc).

Problem Description

• Customer states the monitor screen is damaged (cracked, pixelated, wrong colors etc). 

Resolution Steps

1. Collect background information from the customer as to why this may have been damaged. 
2. If customer states pixelated or wrong colors, perform complete shutdown and restart of the vehicle.
3. If issue is not corrected, replace monitor.