MKII - Driver/Passenger Power fold motor runs but timeout before reaching end position.

Truck ignition is on, all monitors are showing image on screen and the wings to not fully reach the end position before timing out.

Symptoms and perceived side effects

1. Turn ignition OFF, wait for system to power down completely (wait 2 minutes for power down). 

2. Turn ignition ON and check to see if Issue is resolved 
3. If issue persists perform the following checks:
   1. Check that there is no dirt or debris between the wing and support bracket.
      1. If dirt and debris exist remove and verify if issue still exists.
   2.  Check affected wing's connector.
      1. Disconnect and reconnect and listen for a "click" to ensure properly connected

   3. Ensure there are no pinched/ bent / damaged wires or loose connection. If damaged wires were detected, contact customer service for additional support.

      

4. If the issue persists, Contact the MirrorEye Technical support team by calling 888-624-4474

Related Events

1. Driver Power Fold Timeout
2. Passenger Power Fold Timeout

Published  12/2025   Revised  xx/xxxx